There are certain Major scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:
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Change of mind due to uncertain reasons.
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The product is damaged because of use.
All products purchased from Express Shopping can be exchanged within 03 days only if
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The item(s) is damaged or defective at the time of delivery.
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The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
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Sale Items are not exchanged and returned.
You must notify us within 3 days of delivery by writing to info@expressshopping.pkor calling at 0311-2072-390 in case you want to raise a dispute. At Express Shopping, we look at each dispute on a case-by-case basis and tries to be fair to both parties.
Replacement will be sent in case a damaged item is shipped domestically. You will be required to email photographic evidence of the defective item at info@expressshopping.pk or calling at 0311-2072-390, within 03 days of purchase before any claims can be processed.